Which QDM Principle is inherently linked to systems thinking?

The principle that is inherently linked to systems thinking is the optimization of business performance. Systems thinking involves understanding how different components of an organization interact and relate to each other as part of a larger system. This approach emphasizes that organizations cannot just focus on individual processes or departments in isolation; instead, they must consider the organization as a whole, how various processes are interconnected, and how changes in one area can impact others.

By optimizing business performance, organizations can create synergies between different functions, streamline processes, and improve overall effectiveness and efficiency. Systems thinking allows leaders and teams to identify and leverage these interconnections to enhance performance, facilitate value creation, and achieve strategic objectives.

While continuous improvement, customer focus, and leadership engagement are all crucial components of Quality Driven Management, they do not inherently emphasize the interconnectedness of various organizational components to the same degree as business performance optimization does. Continuous improvement often focuses on incremental changes, customer focus is about aligning services to meet customer needs, and leadership engagement centers on the role of leaders in guiding teams. However, it is the optimization of business performance that necessitates a holistic, systems-oriented approach.