Which of the following is a fundamental building block of FedEx culture along with QDM?

The Purple Promise is indeed a fundamental building block of FedEx culture alongside Quality Driven Management (QDM). This concept encapsulates FedEx's commitment to providing exceptional customer service by striving to deliver on the promise of "The Purple Promise," which is to make every FedEx experience outstanding. This commitment emphasizes the company's dedication to putting the customer at the center of its operations, aligning closely with the principles of QDM, which also focuses on improving quality and customer satisfaction.

Incorporating the Purple Promise into their culture reinforces employee commitment and engagement, as well as driving performance excellence. It serves as a guiding principle for employees in every aspect of their work, ensuring that delivering value to the customer remains a priority. This synergy between the Purple Promise and QDM creates a robust environment for success, focusing on quality, service, and operational excellence.