What type of process map is designed to show interactions and hand-offs between stakeholders?

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The correct answer, focusing on the type of process map designed to show interactions and hand-offs between stakeholders, is a swimlane diagram. Swimlane diagrams effectively illustrate the flow of processes and delineate responsibilities by visually separating different stakeholders or departments into "lanes." Each lane represents a specific entity, making it easy to identify where interactions occur and how work is passed from one stakeholder to another.

The clear separation of lanes highlights hand-offs and interactions, which is crucial in understanding the entire process landscape and determining where potential bottlenecks or miscommunications may arise. This clear visual representation aids teams in analyzing processes with respect to accountability and collaboration among various participants.

Comparatively, while value stream maps focus on the flow of materials and information through a production process to identify value-added and non-value-added activities, they do not specifically emphasize hand-offs between different stakeholders. Similarly, deployment flowcharts are used for outlining functional responsibilities and decision points but do not provide the lane-based visibility that swimlane diagrams do. Process flow diagrams typically outline the sequence of steps in a process without emphasizing stakeholder interactions or responsibilities. Thus, the swimlane diagram stands out as the most appropriate type for showcasing stakeholder interactions and hand-offs.

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