What is the primary goal of integrating systems thinking into QDM?

Integrating systems thinking into Quality Driven Management (QDM) primarily aims to optimize business performance. This approach emphasizes understanding the interconnections and relationships within an organization, viewing it as a cohesive whole rather than a collection of isolated parts. By considering various components and their interactions, organizations can identify areas for improvement, reduce inefficiencies, and enhance overall effectiveness.

Systems thinking allows for a deeper analysis of processes and helps organizations adapt to challenges and changes in the environment, ultimately driving better decision-making and strategic alignment. Optimizing business performance encompasses multiple dimensions, including enhancing customer satisfaction, improving quality, and maximizing resource utilization, which are all central to the principles of QDM.