What is the classification of an activity such as repacking equipment to move storage?

Repacking equipment to move storage is classified as a non-value-add activity because it does not contribute directly to the value of the final product or service from the perspective of the customer. This type of activity can be necessary for operational purposes, such as compliance with logistics or storage requirements, but it does not enhance the functionality, quality, or utility of the product itself.

In the context of Quality Driven Management, understanding the distinction between value-adding and non-value-add activities is crucial. Value-adding activities improve the product in a way that the customer is willing to pay for, while non-value-add activities represent costs that could potentially be eliminated or minimized. While some non-value-add activities may be unavoidable in certain processes, the objective of effective quality management is to identify and reduce these non-value activities wherever possible to streamline operations and enhance overall efficiency.

Other classifications, such as value-adding or value-enabling, would imply that the activity contributes to enhancing the customer experience or enabling the core processes that deliver value, which is not the case with simply repacking equipment. Essentially, non-value-add activities should be scrutinized and optimized to improve the overall effectiveness of operations.