What is one characteristic of quality-driven management?

One key characteristic of quality-driven management is the integration of continuous improvement. This principle is fundamental to QDM as it emphasizes an ongoing effort to enhance products, services, or processes over time. Continuous improvement involves consistently evaluating and refining operations to boost quality and efficiency. It aligns with the idea that quality management is not a one-time effort but a sustained commitment to excellence that responds to changes in customer needs, market conditions, and technological advancements.

In a quality-driven management approach, organizations adopt methodologies such as Plan-Do-Check-Act (PDCA) or Six Sigma, which facilitate regular assessment and incremental enhancements. By fostering an environment where improvement is seen as a perpetual process, companies are better equipped to achieve long-term success and customer satisfaction, which are essential elements of quality management. This characteristic also encourages a culture of collaboration and innovation among employees, as everyone is invited to contribute to the improvement initiatives.