Upon noticing a discrepancy between the contractor and architect's specifications, Ben should:

Being professional when addressing discrepancies between the contractor and architect's specifications is the appropriate course of action for several reasons. Effective communication is vital in any project, especially when dealing with potential conflicts or misunderstandings. By approaching the parties involved with professionalism, Ben fosters a respectful environment that encourages collaboration to find a resolution.

This approach not only helps maintain relationships among stakeholders but also ensures that concerns are addressed without creating undue tension. It allows for thorough discussions about the specifications, promoting clarity and understanding, which can lead to a more successful outcome for the project. Addressing the issue professionally also reflects on Ben's credibility and integrity in managing the situation, reinforcing his role as a quality-driven leader in the management process.

Additionally, professionalism can lead to a constructive dialogue that is essential in problem-solving, often resulting in a more efficient and effective resolution of discrepancies than would arise from a less structured or confrontational approach. This focus on open communication and collaboration is a core principle of Quality Driven Management, emphasizing team dynamics and mutual respect, which ultimately contribute to overall project success.