To effectively lead QDM, a leader must focus on which key action?

To effectively lead Quality Driven Management (QDM), the focus on empowerment is crucial because it fosters a culture of collaboration, innovation, and shared responsibility among team members. Empowerment involves giving employees the autonomy, authority, and confidence to take initiative and make decisions related to quality improvement processes. This approach not only motivates individuals but also encourages them to contribute their insights and ideas, which can lead to more effective problem-solving and increased overall quality outcomes.

By empowering the team, a leader facilitates an environment where individuals feel valued and engaged, significantly boosting morale and productivity. This empowerment is also aligned with the principles of QDM, which emphasize continuous improvement and the involvement of everyone in the quality assurance process, thus leading to better performance and customer satisfaction.

In contrast, a focus on control may lead to micromanagement, stifling creativity and initiative. Directing, while sometimes necessary, can limit team member input and restrict their ability to think independently. Similarly, while assessment is important, it is typically a part of the overall process rather than a key action that drives effective leadership in QDM. Empowerment, therefore, stands out as the most effective leadership action in this context.